Fuqua, who started his EcoShield career as a registered technician before advancing to start technician and now Field Manager, has built a strong reputation among customers and colleagues alike. His dedication was on full display during a scheduled visit to the home of one of his long-time clients—an interaction that evolved into a meaningful act of community protection.
“I’ve been treating this customer’s home for about two years, so I’ve built a really good rapport with the family,” said Fuqua. During the appointment, he removed several wasps’ nests from the property, a common service during late summer and early fall when wasp activity peaks.
However, the visit soon presented an opportunity to go beyond standard pest control. The customer’s daughter mentioned a large wasp nest located on a residential playground in the neighborhood. Although the concern fell outside the scope of his assigned tasks for the day, Fuqua took it upon himself to investigate.
After completing his scheduled work, Fuqua drove to the community playground to assess the situation. Upon arrival, he located the nest, safely removed it, and neutralized any remaining activity using simple dish soap. He then inspected the rest of the playground to ensure the safety of the children who frequent the area.
No request had been made of him. No obligation required it. Fuqua acted out of genuine concern for the safety and well-being of the families he serves.
“Sometimes pest control requires a higher percentage of customer service than pest control,” noted Joshua Bland, General Manager of EcoShield Pest Solutions Indianapolis—advice Fuqua remembers well. “Here at EcoShield, pest control is what we do, but we’re more in tune with building relationships with the customer too,” Fuqua added.
Fuqua’s actions embody EcoShield’s core mission: protecting homes, strengthening
“Sean’s dedication reflects the very best of EcoShield,” said Bland. “We are proud to have team members like him who consistently demonstrate leadership, compassion, and an unwavering commitment to customer safety.”
Thanks to Fuqua, a neighborhood park is now safer for families and children—and the Indianapolis community is a little stronger for it.
About EcoShield Pest Solutions
EcoShield Pest Solutions is a nationwide provider of gold standard pest control services committed to protecting homes, families, and communities with innovative, sustainable solutions. Through industry expertise and a customer-first approach, EcoShield delivers effective pest management while maintaining the highest standards of service and care.