Sometimes, a pest control visit involves nothing more than a routine inspection and some preventative treatment. But occasionally, a technician encounters a situation that requires far more than just tools and training. That’s exactly what happened when Camilo Utset, a new branch service professional (BSP) from EcoShield Pest Solutions, arrived in Teaneck, New Jersey for what was supposed to be a standard service call.
However, the homeowners then clarified that they are, in fact, honeybees—a species protected in New Jersey. How was he going to resolve this?
That’s when the tone of the visit shifted. Rather than walking away, Camilo immediately began problem-solving to help the family find a solution.
“This was a family stuck in a difficult situation with no clear way out. They’d tried multiple options, but none of them worked, or the solutions were just too expensive. You could feel the stress they were carrying,” said Camilo.
What happened next wasn’t part of the official job description, but it reflected the EcoShield mindset.
“It became my mission to help them, even if it meant stepping outside the traditional role.”
“But there was a catch,” he explained. “The beekeeper would not be able to open up or repair the drywall after removing the hive.”
Camilo picked up the phone again, this time searching for a handyman who could safely work around bees and repair the wall. Many services were fully booked or out of the homeowner's budget.
“But after more digging," Camilo explains, "I finally found someone willing to show up, suit up in bee gear, and work with the beekeeper to safely open the wall.”
What they found inside was nothing short of shocking.
“Once the bees settled, they cut open the wall and discovered a hive that was over 3.5 feet wide and nearly 5 feet long — it had been there for 4 to 5 years!” Camilo reports.
After the hive was safely removed, Camilo stayed to help finish the job. “We didn’t just stop there,” he said. “I went in with the team and made sure we treated both the interior and exterior thoroughly. We also sealed up any possible entry points, so the home would be fully protected going forward.”
For the homeowners, it was a major relief.
EcoShield couldn’t have done it without the help of their local experts. A big thank-you to The Patch Boys and to Miller Family Beekeepers for their generous support in fulfilling the EcoShield promise: to leave each home better than you found it.
At EcoShield, this kind of care isn’t the exception. It’s the goal. Every technician is trained to deliver more than a service. They deliver peace of mind.
To schedule a free home inspection or ask about our services, call 888-744-1284 or visit www.ecoshieldpest.com.